COOKIE POLICY

Kynova Healthcare Hub

Effective Date: 07, 22, 2026

Last Updated: 07, 22, 2026

1. INTRODUCTION

This Cookie Policy explains how Kynova Healthcare Hub (“Kynova,” “we,” “our,” or “us”) uses cookies and similar technologies when you visit www.kynovahealth.com.

Cookies help us improve website functionality, analyze traffic, enhance user experience, measure marketing performance, and remember your preferences.

This Cookie Policy should be read together with our Privacy Policy.

2. WHAT ARE COOKIES?

Cookies are small text files stored on your device by your web browser when you visit a website.

Cookies allow websites to:

Recognize your browser
Remember your preferences
Improve website functionality
Measure website performance
Analyze visitor behavior
Provide personalized experiences where permitted by law

Cookies do not typically contain information that directly identifies you. However, when combined with other information, they may be considered personal information under applicable privacy laws.

3. TYPES OF COOKIES WE USE

Essential Cookies

These cookies are required for the proper functioning of our website.

They enable features such as:

Secure browsing
Form submissions
Session management
Website security
Accessibility features

Because these cookies are necessary for the operation of the website, they cannot be disabled through our Cookie Preference Center.

Analytics Cookies

Analytics cookies help us understand how visitors use our website.

This information allows us to improve navigation, usability, and overall website performance.

We currently use:

Google Analytics 4

Google Analytics collects information such as:

Pages visited
Time spent on pages
Device type
Browser type
Operating system
Approximate geographic location
Referral source
Website interactions

Google Analytics uses cookies to generate anonymous statistical reports.

Whenever required by applicable law, analytics cookies are activated only after receiving your consent.

Tag Management

We use Google Tag Manager to manage website tags and scripts efficiently.

Google Tag Manager itself does not collect personal information.

Instead, it facilitates the deployment of technologies that may process information according to their own privacy policies.

Marketing Cookies

Marketing cookies help us evaluate advertising effectiveness and understand how visitors interact with our marketing campaigns.

We currently use:

Meta Pixel

Meta Pixel may collect information such as:

Pages visited
Button clicks
Form interactions
Device information
Browser information

This information helps us measure campaign performance and improve communications with prospective patients.

Marketing cookies are activated only after obtaining consent where required by law.

Appointment Scheduling Technologies

Our website integrates Calendly to facilitate appointment requests.

Calendly may collect:

Name
Email address
Telephone number
Preferred appointment date and time
General scheduling preferences

Information submitted through Calendly is processed according to both this Cookie Policy and Calendly’s Privacy Policy.

4. LEGAL BASIS FOR COOKIE PROCESSING

Where required under applicable law, including the GDPR and the ePrivacy Directive, we process non-essential cookies only after obtaining your consent.

Essential cookies are processed based on our legitimate interest in maintaining the security and proper operation of the website.

You may withdraw your consent at any time.

5. MANAGING COOKIE PREFERENCES

You may control your cookie preferences in several ways:

Through our Cookie Banner

When you first visit our website, you may:

Accept All Cookies
Reject Non-Essential Cookies
Customize Cookie Preferences

Through Your Browser

Most web browsers allow you to:

Delete cookies
Block cookies
Restrict cookies
Receive notifications before cookies are stored

Please note that disabling certain cookies may affect the functionality of the website.

6. THIRD-PARTY COOKIES

Some cookies placed on your device originate from third-party service providers.

These providers may process information independently according to their own privacy policies.

Our current providers include:

Google Analytics
Google Tag Manager
Meta
Calendly

We encourage visitors to review the privacy policies of these providers.

7. HOW LONG COOKIES REMAIN

Cookies remain on your device for different periods depending on their purpose.

Session Cookies

Deleted automatically when your browser is closed.

Persistent Cookies

Remain until:

Their expiration date is reached
You delete them manually
Your browser settings remove them

Retention periods vary according to each technology provider.

8. DO NOT TRACK

Some browsers provide a “Do Not Track” (DNT) setting.

Currently, there is no universally accepted industry standard governing responses to DNT signals.

Accordingly, our website does not currently respond differently to browser-based Do Not Track requests.

9. INTERNATIONAL USERS

Visitors accessing our website from outside Mexico may have additional privacy rights under local laws, including the GDPR.

Where required, consent mechanisms and privacy controls will be presented in accordance with applicable legal requirements.

10. CHANGES TO THIS COOKIE POLICY

We may update this Cookie Policy periodically to reflect:

Changes in technology
Changes in legal requirements
Updates to our website
New third-party providers
Operational improvements

The updated version will always include a revised “Last Updated” date.

11. CONTACT US

If you have questions regarding this Cookie Policy, please contact:

Kynova Healthcare Hub

Guadalajara, Jalisco, Mexico

Email: info@kynovahealth.com

Effective Date

Effective Date: 07, 22, 2026

Last Updated: 07, 22, 2026